We understand that you may have questions about our medical services. Here are some common questions and answers to help you:
Our medical facility is open from Monday to Friday, from 9:00 AM to 4:00 PM. Please check with our reception for specific appointment availability.
Scheduling an appointment is easy. You can call our office during business hours, use our online appointment booking system on our website, or walk in if you have an urgent medical need.
Yes, we accept a wide range of health insurance plans. To verify if we accept your insurance and to understand your coverage, please contact our billing department or check our website for a list of accepted insurance providers.
For your first appointment, please bring your photo ID, insurance information, a list of current medications, and any relevant medical records or test results. This information will help us provide you with the best care.
You can request prescription refills by calling our office or using our online patient portal. Please allow 24 to 48 hours for prescription refill requests to be processed.
In the event of a medical emergency, please dial 911 immediately. For non-life-threatening urgent care needs, you can visit our facility during business hours or visit the nearest urgent care center. We also provide after-hours contact information for medical concerns.
